Office Policies

 

Cancellations

If you are unable to keep your appointment, please give us 24 hours notice so that we may give your appointment to another patient who may need to be seen that day but was unable to get in because the appointment was taken.

 

Emergencies

If you are ill, please call us to see how we can assist you. If however, you are short of breath, having chest pains, or other symptoms requiring immediate attention, we ask that you go to the nearest emergency room or call 911.  

 

Telephone Calls (8:00 am - 4:30 pm)

Please call us at (901) 276-2662 if you have a problem or question between appointments or to schedule an appointment. Remember to provide description of the help you need and a phone number where you may be reached. It is not the policy of Mid-South Pulmonary Specialists, P.C. to provide treatment to patients over the telephone.

 

Prescriptions

For better care, please try to call as early in the day as possible for your refills. Any calls received after 3:30pm will not be returned until the next day. Please call at least two days before a holiday to ensure your prescription will be refilled in time.  Mid-South Pulmonary Specialists does not typically prescribe controlled substances.  If you have a chronic issue requiring controlled pain medications, we will refer you back to your primary care physician or a pain management specialist to prescribe these medications.